New Park Operation Restrictions 

To ensure safety in parks and shared public spaces, certain electric and motorized devices can be used. 

• Electric bikes, other power-driven mobility devices and motor vehicles are not allowed in Town parks, including sidewalks within the park.
• Riders may still use designated roadways, parking lots, or multi-use paths to directly enter or leave a park where permitted.
• Devices may be walked or carried to park amenities from approved access areas.
• Recreational riding inside parks, racing, stunt riding, or general cruising is not allowed.

Hands-Free Device Use 

New 15 MPH Speed Limit 

The ordinance establishes a speed limit of 15 miles per hour for sidewalks, multi-use trails, parking lots, and bicycle lanes. The speed limit applies even if signs are not posted.

Impound and Release for High-Risk Violations 

The ordinance creates a process for removing and impounding devices when riders create a serious safety risk to themselves or the community. 

Examples include:

• Reckless or dangerous riding
• Fleeing from the police
• Blocking traffic or pedestrians
• Riding in prohibited areas around pedestrians or equestrians 

Where Can I Ride?

Motorized devices include electric bicycles, electric miniature scooters, motorized gas-powered bicycles, motorized play vehicles, motorized skateboards, and micromobility devices. It does not include devices used for accessibility, including but not limited to a motorized wheelchair. For a comprehensive definition, visit 11-1-1 of the Town code.

Devices permitted on sidewalks include (unless prohibited by signage or Town Code): bicycles, class 1 and 2 electric bicycles, motorized gas-powered bicycles, and micromobility devices (e.g., an electric personal assistive mobility device, an electric scooter, electric standup scooter, etc.). A 15 MPH Town speed limit applies on sidewalks even where signs are not posted. 

Devices permitted on multi-use trails/paths include (unless prohibited by signage or Town Code): bicycles, class 1 and 2 electric bicycles, motorized gas-powered bicycles, micromobility devices (e.g., an electric personal assistive mobility device, an electric scooter, electric standup scooter, etc.), and motorized skateboards. A 15 MPH Town speed limit applies on multi-use trails/paths even where signs are not posted. 

Devices permitted on streets/bicycle lanes include (unless prohibited by signage or Town Code): bicycles, class 1-3 electric bicycles, and motorized gas-powered bicycles. Micromobility devices (e.g., an electric personal assistive mobility device, an electric scooter, electric standup scooter, etc.) and motorized skateboards may be used on a street with a speed limit of 25 MPH or less and bicycle lanes. A 15 MPH Town speed limit applies in bicycle lanes even where signs are not posted. 

Mopeds, motor-driven cycles, motorcycles, golf carts, ATV, UTVs, quadricycles, neighborhood electric vehicles, and other motor vehicles are PROHIBITED on sidewalks and multi-use trails/paths. 

Operators must use devices in a reasonable and safe manner, obey all traffic laws and traffic-control devices, follow applicable Town speed limits, and yield to pedestrians and equestrians where required.

For more details regarding these devices refer to Ordinance 890-26 or Ordinance 823-23.

The Town of Queen Creek is committed to providing individuals with mobility disabilities meaningful access to Town parks, trails, recreation facilities, public programs, and public areas in accordance with Title II of the Americans with Disabilities Act.

The ADA recognizes two general categories of mobility devices.

1. The first category includes wheelchairs and manually powered mobility aids, such as wheelchairs, mobility scooters, walkers, crutches, canes, braces, and similar devices. These generally must be allowed in areas open to pedestrian use.
2. The second category includes other power-driven mobility devices, commonly referred to as OPDMDs. These are devices powered by batteries, fuel, or engines that are used by a person with a mobility disability for locomotion, but that are not wheelchairs.

The Town’s restriction on recreational e-bike use is not intended to prohibit ADA-related mobility access. Recreational use of e-bikes is prohibited in Town parks; however, individuals with mobility disabilities may use an approved other power-driven mobility device (OPDMD), including an e-bike, where the device is being used for mobility-related access and can be operated safely in accordance with Town policy, posted rules, designated routes, and applicable safety restrictions.

The Town may still restrict how or where an OPDMD is used if a specific device, location, route, trail, event condition, or operating condition creates a legitimate safety, operational, environmental, or resource-protection concern. However, those restrictions are separate from the general recreational e-bike prohibition and should not be interpreted as a blanket ban on ADA-related mobility-device use.

However, OPDMDs are not treated the same as wheelchairs or other traditional mobility aids. The Town may restrict, condition, or prohibit OPDMD use when a safety, operational, environmental, or facility-specific assessment determines that the device cannot be operated safely in a particular area or under specific conditions. 

Based on the ADA/NPRM guidance, the relevant assessment factors include:

1. The dimensions, weight, and operating speed of the mobility device in relation to a wheelchair.
2. The potential risk of harm to others by the operation of the mobility device.
3. The risk of harm to the environment or natural or cultural resources or conflict with federal land management laws and regulations.
4. The ability of the public entity to stow the mobility device when not in use, if requested by the user.

Additional factors that are considered include: 

1. The volume of pedestrian traffic at the facility, amenity, route, location, or area.
2. The design and operational characteristics of the facility, amenity, route, location, or area.
3. Whether legitimate safety requirements can be established to permit the safe operation of the OPDMD in the facility, amenity, route, location, or area.
4. Whether the use of the OPDMD creates a substantial risk of serious harm to the immediate environment or natural or cultural resources, or poses a conflict with other codes, laws, or regulations

In conformance with Title II of the Americans with Disabilities Act (ADA), The Town is pleased to improve access for people with mobility disabilities by allowing the use of Other Power-Driven Mobility Devices (OPDMD) in areas where they can be operated safely, without posing substantial risk to other pedestrians, wildlife, infrastructure, or resources, and without fundamentally altering the nature of our services, programs, or activities.

•  The Town does not authorize general recreational use of other power-driven mobility devices in areas where those devices are otherwise restricted or prohibited by Town Code, park rules, posted signage, or facility-specific regulations.

• The Town may restrict, condition, or prohibit the use of an OPDMD based on legitimate safety, operational, environmental, facility, or resource-protection concerns. Restrictions may be based on the device type, class, size, weight, speed, dimensions, turning radius, fuel type, noise, emissions, throttle capability, operating characteristics, location, trail or path width, surface type, slope, pedestrian volume, event conditions, natural-resource concerns, cultural-resource concerns, maintenance impacts, or other site-specific conditions.
• The Town may deny, limit, or discontinue OPDMD use when a device or class of device does not meet approved assessment factors, cannot be operated safely in the requested location, creates a substantial risk of harm to pedestrians or other users, damages or threatens park property or infrastructure, creates unacceptable environmental or natural-resource impacts, interferes with cultural-resource protection, conflicts with emergency access, or violates valid Town restrictions.
• The Town is not required to alter, reconstruct, widen, or redesign a compliant facility, amenity, route, or location solely to accommodate a particular OPDMD that exceeds the physical or operational characteristics of the facility, amenity, route, or location.
• The Town may adopt device-class and location-specific rules for OPDMD use in parks, trails, playgrounds, splash pads, plazas, sports complexes, special-event areas, natural-surface trails, environmentally sensitive areas, indoor facilities, and other public recreation spaces. These rules may include speed limits, pedestrian-speed requirements, designated routes, dismount zones, time-of-day restrictions, event restrictions, seasonal restrictions, environmental restrictions, prior review requirements, or complete prohibition of certain device classes in specific areas where safe operation cannot be achieved.

Other Power-Driven Mobility Device or OPDMD are defined as any electric bicycles, electric miniature scooters, motorized gas-powered bicycles, motorized play vehicles, motorize motorized skateboards, and micromobility devices. Does not include human-powered devices, motor vehicles, or a device used to aid a disabled person, including but not limited to a motorized wheelchair.

The use of OPDMD in Town of Queen Creek Parks is restricted to people with a qualifying disability as defined by Title II of the ADA (28 CFR Part 35 § 35.108). For the purposes of OPDMD use, a qualifying disability is any physical impairment that substantially limits a person's mobility.

• Town staff may ask a person using an OPDMD to provide credible assurance that the device is required because of a mobility disability. Staff may ask only whether the device is required because of a mobility disability. Staff shall not ask about the nature, extent, diagnosis, medical condition, severity, or details of the person’s disability.
• Credible assurance may be provided by
  • A valid state-issued disability parking placard or card
  • Other valid state-issued proof of disability
  • A verbal representation by the person, not contradicted by observable fact, that the OPDMD is being used because of a mobility disability.
  • Other government-issued disability documentation may be accepted if voluntarily provided.
• The Town shall not require a doctor’s note, medical records, prescription, diagnosis, treatment information, or explanation of the person’s disability as a condition of OPDMD use.
• A person’s disability does not need to be visible for the person to use an OPDMD. The fact that a person can stand, walk short distances, load or unload a device, or participate in limited physical activity does not automatically contradict a verbal representation that the device is being used because of a mobility disability.
• Possession of credible assurance is not a guarantee that any particular device may be used in every Town park, trail, facility, or public area. A person using an OPDMD must comply with all applicable Town policies, posted restrictions, approved device classifications, designated routes, speed limits, safety rules, closures, event restrictions, environmental restrictions, and staff directions.
• Credible assurance of a mobility disability does not override valid Town restrictions on device type, location, route, time, operation, safety, or environmental protection.

Access to the Queen Creek Recreation & Aquatic Center and its amenities is limited to members or day pass holders. Members and pass holders must scan their membership card to use the facility's amenities. Visitors are required to check in at the Welcome Desk.

Facility Rules

• All members, pass holders and guests must follow the Queen Creek Recreation & Aquatic Center Code of Conduct at all times.

• Lifeguards have the authority to enforce any facility rules and determine when activities are unsafe. Patrons must follow the directions of the lifeguards, facility management and observe all safety regulations.

• Lifeguards do not replace the need for constant adult supervision. Responsible guardians are required to supervise their children at all times.

• Extended underwater breath-holding activities, running and rough play are not permitted.

• Weak or non-swimmer children and adults must wear a well-fitted U.S. Coast Guard approved Personal Flotation Device (PFD). Outside PFDs are permitted as long as they are U.S. Coast Guard Approved. Staff have the authority to deem a PFD or its use as unsafe. 

• Any patron with sore or inflamed eyes, colds, nasal or ear discharges, boils, or other acute or obvious skin or body infections, or cuts shall be excluded from the pool. 

• All patrons must shower and use the restroom before entering the pool.

• Patrons who are incontinent or who are not potty trained must wear a swim diaper.

• The Queen Creek Recreation & Aquatic Center is not responsible for lost, stolen or damage to personal belongings.

• Safety breaks will be conducted daily. All patrons must exit the water for the duration of the break.

• Food and beverages must remain in designated areas and are not permitted in the pool or within the required walkways of the pool.

• Gates are to remain closed and not be propped open. 

• Patrons are permitted one personal size cooler per group (no larger than five liters). All coolers are subject to inspection by facility staff.

• Advertising or solicitation of goods or services is prohibited, except by permit.

• Outside instruction or private coaching is prohibited without prior approval from facility management.

• This facility is equipped with an outdoor lightning detection system. Exit the water and seek shelter immediately if the strobe light is flashing and/or the siren has been activated. 

• Video and photography may be prohibited at any time if Facility Management determines that it is disruptive, harassing, threatening, or unwelcome.

Age Requirement

• Ages 7 and under: Must be in arms-reach of a parent, legal guardian or an accompanying adult 16 years old or older at all times.

• Ages 12 and under: Must be directly supervised by a parent, legal guardian or an accompanying adult 16 years old or older at all times 

• Ages 16+: Facility use is permitted without direct supervision.

Attire

• Must be clean, appropriate swimming material such as nylon or polyester. Denim or heavy clothing are not permitted in the pool. 

• Must cover all private parts.

• Must not be see-through or transparent.

• Swimwear is not permitted outside the Aquatic Center and locker rooms.

Prohibited Items 

• Glass items including but not limited to water bottles, snorkel masks, food containers, etc. 

• Personal inner tubes, rafts, boogie boards, etc.

• Hard balls not meant to be in a pool (i.e. basketballs, footballs, soccer balls, etc).

• Snorkels, water guns, mermaid tails, and mono-fins.

• Outside umbrellas or tents unless permitted by facility management

• Roller blades, wheeled shoes, transportation devices (both motorized and non-motorized), skateboards, scooters, and bicycles, except for ADA-compliant devices.

• Use of tobacco, smoking or vaping of any kind.

• Firearms, except as permitted by law.

• Animals are not permitted in the facility, except for service animals.

• Any items deemed unsafe by facility management including permitted items being used inappropriately.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Diving Board 

• Lifeguards have the authority to enforce any facility rules and determine when activities are unsafe. Patrons must follow the directions of the lifeguards, facility management and observe all safety regulations.

• A lifeguard must be on duty to utilize the diving boards.

• Divers must be 48” tall to use the high dive.

• Only one person is allowed on the diving board at a time.

• Divers must jump out and away from the end of the board.

• All dives must be front-facing. No backward, reverse, sitting, side dives or gainers allowed.

• No spotting or waiting under the board for someone to jump.

• No running on the board. 

• Only one bounce on the board per dive.

• Immediately swim to the nearest ladder after your dive.

• Patrons must face the ladder and use two hands when climbing up or down.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Lazy River 

• Lifeguards have the authority to enforce any facility rules and determine when activities are unsafe. Patrons must follow the directions of the lifeguards, facility management and observe all safety regulations.

• One person per tube and one tube per person unless a small child is riding in the lap of a parent, legal guardian, or an accompanying adult 16 years old or older at all times.

• All riders must remain in a tube to use the lazy river unless during designated activities or programs.

• Small children in a lifejacket may ride in the lap of a responsible parent, legal guardian or an accompanying adult.

• Jumping or diving into the lazy river is not permitted. Enter the lazy river from the stairs or ramps only. 

• Inner tubes are to remain in the lazy river or the tube corral. Intertubes cannot be taken back to a seating area or used in other areas of the facility.

• Outside innertubes are not permitted into the facility or the lazy river, unless approved by facility management.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Spray Pad 

• Lifeguards have the authority to enforce any facility rules and determine when activities are unsafe. Patrons must follow the directions of the lifeguards, facility management and observe all safety regulations.

• No lifeguard is on duty inside the spray pad enclosure.

• Aquatic Center age requirements must be followed for spray pad use. 

• Responsible guardians are required to supervise their children at all times.

• Food and beverages must remain in designated areas and are not permitted within the spray pad enclosure. 

• Gates are to remain closed and not be propped open. 

• All Aquatic Center rules apply to the use of the spray pad.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Water Slide 

• Lifeguards have the authority to enforce any facility rules and determine when activities are unsafe. Patrons must follow the directions of the lifeguards, facility management and observe all safety regulations.

• All riders must be at least 48” tall.

• Maximum rider weight is 300 pounds.

• Riders should follow the instructions of the lifeguard. Riders must wait for the start signal before starting the ride.

• WARNING: Water depth is shallow.

• Non-swimmers are not permitted.

• All riders must ride feet first while lying on their back with arms crossed across their chest. Do not go down the slide head first. Do not sit up while riding the slide. 

• Riders must enter the slide in a starting position and wait for instruction from the lifeguard stationed at the slide starter tub.

• Do not propel yourself into the ride.

• Only one rider at a time; absolutely no trains or chains of riders are permitted.

• Horseplay is prohibited.

• No running, standing, kneeling, rotating, tumbling or stopping in the flume. Arms and hands must remain inside the flume at all times. Riders should remain in proper riding position until forward movement is terminated. At no time should the rider attempt to stand up while on the slide or prior to coming to a complete stop in the splash out area.

• Tubes, mats, or life jackets are not permitted on the slide.

• Eyeglasses must be firmly affixed to riders with head straps. Loose articles are not permitted.

• Foreign objects such as food, drink, bottles, cans, jewelry, watches, toys, etc. are prohibited on the slide.

• Cut-off jeans and swimwear with exposed zippers, buckles, rivets, or metal ornamentation are prohibited; only approved swimsuits are permitted.

• No diving from the slide. 

• Do not use the slide when the water is turned off.

• The line should form on the deck with one rider on each landing and one rider in the starter tub. Riders must wait until the landing area is clear before entering.

• Riders should leave the run-out area promptly after entering.

• Riders must be in good health. Elderly persons, those suffering from heart disease, high blood pressure, epilepsy, or persons using prescription medication should consult their physician before using this slide. Individuals with medical conditions including, but not limited to pregnancy, heart, or back problems should not ride.

• Using the slide while under the influence of alcohol or drugs is not permitted. 

• WARNING: Failure to follow these rules can result in serious injury.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Access to the Queen Creek Recreation & Aquatic Center and its amenities is limited to members or day pass holders. Members and pass holders must scan their membership card to use the facility's amenities. 

Visitors are required to check in at the Welcome Desk.

Facility Rules

• All members, pass holders and guests must follow the Queen Creek Recreation & Aquatic Center Code of Conduct at all times.

• Food and beverages must remain in designated areas, except for water in reusable or plastic bottles (no glass bottles).

• Strollers are not permitted in the following areas: gymnasium, fitness floor, and fitness studios.

• Report any concerns, suggestions or issues with equipment or cleanliness to facility staff.

• Lockers are for same-day use and must be cleared out by closing time. Items left overnight will be removed and held for a limited time before disposal.

• The Queen Creek Recreation & Aquatic Center is not responsible for lost, stolen or damage to personal belongings.

• Loitering that is disruptive or excessive as determined by facility management is prohibited.

• Spitting on floors, walls, over track railings or in water fountains is not permitted.

• Aggressive behavior and abusive, profane or foul language are prohibited.

• Advertising or solicitation of goods or services is prohibited, except by permit.

• Outside instruction or private coaching is prohibited without prior approval from facility management.

• Video and photography may be prohibited at any time if Facility Management determines that it is disruptive, harassing, threatening, or unwelcome.

Age Requirements

• Ages 7 and under: Must be in arms-reach of a parent, legal guardian or an accompanying adult 16 years old or older at all times.

• Ages 12 and under: 

  • Not permitted in the following areas and/or on equipment: Fitness Floor, Fitness Studios, Teen Room.

  • Must be directly supervised by a parent, legal guardian, or an accompanying adult 16 years old or older at all times in the following areas (unless enrolled in a registered program): Gymnasium, Teaching Kitchen, Walking Track.

• Ages 13-15: Completion of the Queen Creek Recreation & Aquatic Center Youth Orientation is required. 

• Ages 16+: Facility use is permitted without direct supervision.

Attire

• Patrons must be fully clothed and wear appropriate footwear.

• Offensive clothing with vulgar or inappropriate language or graphics is prohibited.

• Swimwear is only permitted in the Aquatic Center and locker rooms; it is not permitted in other areas of the Recreation Center.

Prohibited Items

• Roller blades, wheeled shoes, transportation devices (both motorized and non-motorized), skateboards, scooters and bicycles, except for ADA-compliant devices.

• Use of tobacco, smoking or vaping of any kind.

• Firearms, except as permitted by law.

• Animals are not permitted in the facility, except for service animals.

• Any items deemed unsafe by facility management including permitted items being used inappropriately.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Locker Room

• WARNING: Locker room floors may be slippery. Use caution.

• All patrons must shower and use the restroom before entering the pool.

• Cell phone use and photography/videography are prohibited in the locker room.

• Lockers are for same-day use and must be cleared out by closing time. 

• Items left overnight in lockers will be removed and stored for a limited time before disposal.

• The use of the suit dryer is intended for swimsuits ONLY.

• Running and horseplay are prohibited.

• Dispose of trash properly, and avoid leaving personal items on benches.

• Report any concerns, suggestions or issues with equipment or cleanliness to facility staff.

• Do not stand on benches.

• Proper attire must be worn at all times outside of the shower area.

• The Queen Creek Recreation & Aquatic Center is not responsible for lost, stolen or damage to personal belongings.

Locker Usage

• Lockers are for same-day use and must be cleared out by closing time. Items left overnight will be removed and held for a limited time before disposal.

• Do not tamper with or use lockers that are already in use by others.

• Remove all belongings after use, and leave the locker clean and free of debris.

• Facility management reserves the right to access lockers in case of emergencies or policy violations.

• The Queen Creek Recreation & Aquatic Center is not responsible for lost, stolen or damage to personal belongings.

• Follow the posted instructions for locking and unlocking the lockers. If locked out of a locker, please notify staff for assistance.

• View how to use the combination locker. 

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Child Watch

 

Age Requirement 

• Ages 18 months - 8 years

Time Limit

• 2 hours max (per child/per day)

Access & Capacity

• Child Watch access is included with all household memberships for listed children and individual memberships with an added youth member.

• A youth day pass is required for daily Child Watch use. All passes must be obtained or purchased at the Welcome Desk.

• Once Child Watch reaches full capacity, children will be placed on a waitlist, and those on the waitlist will be notified as soon as space becomes available.

General

• A parent, legal guardian or an accompanying adult aged 16 years or older must:

  • Sign children in and out of Child Watch. Photo ID is required.

  • Remain in the facility while the child is in Child Watch.

  • Change diapers and provide bathroom assistance as needed.

• Only staff or authorized volunteers are permitted to remain in the Child Watch area with the children.

• Food is not permitted in Child Watch.

• Water is permitted in leak-proof, labeled containers (e.g., sippy cups, reusable bottles, plastic bottles). Glass containers are prohibited.

• Personal toys are not permitted. 

Attire

• Children must be fully clothed and wear shoes at all times.

Health & Safety

• Children showing signs of illness will not be admitted. Staff will make the final decision regarding admittance to ensure the health and safety of all participants.

• Aggressive behavior (e.g., biting, scratching, hitting) may result in removal from Child Watch for the day. Repeated incidents (three or more) may lead to suspension, with the duration determined by facility management.

• If a child becomes inconsolable within ten minutes, the parent, legal guardian or accompanying adult aged 16 years or older will be contacted to pick up the child.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors. 

Fitness Floor 

General

• Consult a physician before starting any fitness program or training.

• A 45-minute total time limit is in place for all cardio equipment when patrons are waiting.

• Report any concerns, suggestions or malfunctioning equipment to staff.

• Sports chalk is not permitted on the fitness floor.

• Headphones or earbuds must be used with audio devices.

• Keep cell phone use on the fitness floor to a minimum: no calls, avoid distractions, respect others’ privacy and prioritize safety.

• Bags and personal items must be kept in designated lockers to maintain a clear and safe workout space.

• Strollers are not permitted unless part of a registered program.

• Fitness floor attendants are available to assist with questions, concerns, or help with equipment use.

Attire

• Athletic shoes are required; open-toed or open-back shoes are not permitted.

• Workout attire is required. Shirts must be worn at all times.

• Jeans, pants, or shorts with zippers, buttons, or rivets are prohibited to prevent injuries or equipment damage.

• Jewelry that could cause injury or damage to equipment is not recommended.

Weight Equipment & Free Weight 

• Do not sit or rest on equipment between sets. 

• Allow other patrons to "work in" as needed.

• Weights must be controlled at all times. Dropping or slamming weights, weight stacks or dumbbells is prohibited.

• Weights and dumbbells must be returned to designated racks after use. 

• All fitness equipment must remain in designated areas.

Cleaning 

• Equipment must be wiped down immediately after use. 

• Cleaning wipes are available throughout the fitness floor.

• Please do not wipe down screens with anything except the provided cleaning wipes.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Gymnasium

General

• Dunking or hanging on the basketball rims is not permitted.

• Food and beverages (except water) are prohibited on the court to avoid spills and ensure cleanliness.

• Equipment for basketball, volleyball and pickleball (balls, paddles, etc.) is available on the Gymnasium floor.

• All checked-out equipment must be returned to the Welcome Desk after use. Failure to turn in equipment will result in the borrower remaining responsible for loss or damage to the equipment.

• Only gym-approved balls, rackets or equipment should be used on the court. Personal equipment may be subject to approval.

• Keep cell phone use on the gym floor to a minimum: no calls, avoid distractions, respect others’ privacy and prioritize safety.

• Only authorized staff may operate the mechanisms for raising, lowering, and adjusting the basketball and volleyball nets.

• Open gym is available only during the times listed on the schedule. Please be respectful of scheduled activities.

Attire

• Athletic shoes are required; open-toed or open-back shoes are not permitted.

• Workout attire is required. Shirts must be worn at all times.

• Jeans, pants, or shorts with zippers, buttons, or rivets are prohibited to prevent injuries or equipment damage.

• Jewelry that could cause injury or damage to equipment is not recommended.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Hangout QC

Age Requirement

• Ages 9-12: Room use is permitted during open Hangout HQ room hours.

Access & Capacity

• Hangout HQ access is included with all household memberships for listed youth and individual memberships with an added youth member.

• A youth day pass is required for daily Hangout HQ use. All passes must be obtained or purchased at the Welcome Desk.

• Program capacity is 30 youth at one time.

• All youth must scan their membership card or show their day pass before participating in Hangout HQ.

• Checked-in youth will receive a wristband, which must be worn at all times during program participation.

• Youth with Hangout HQ wristbands are only permitted in the program space and hallways for restroom access; parents/guardians should accompany youth if they are not in these areas.

General

• A parent, legal guardian, or an accompanying adult aged 16 years or older must:

  • Complete the Hangout HQ acknowledgement for first-time visits.

  • Scan in or sign in the participating youth.

  • Remain in the facility while the youth is in Hangout HQ.

• Only staff, authorized volunteers, parents and guardians listed on the youth’s Hangout HQ acknowledgement form are permitted to remain in the Hangout HQ area with the youth.

• Food is not permitted.

• A 30-minute total time limit is in place for all gaming equipment when others are waiting.

• Sitting or resting on countertops or tables is not permitted. Only designated seating may be used.

• Handle all equipment with care. Avoid throwing, dropping, or slamming items out of frustration or excitement.

• All tech must be used in a positive manner; content must be family-friendly.

• Using cell phones to harass others, including taking photos/videos, sharing inappropriate content, or any other malicious use, is prohibited.

• All equipment must be returned to the staff after use. Failure to turn in equipment will result in the parent/guardian of the participating youth remaining responsible for loss or damage to the equipment.

• Malfunctioning or broken equipment must be reported to facility staff immediately. 

• Water in reusable or plastic bottles is permitted, but it must be held by the youth and kept five feet away from electronic equipment at all times.

Attire

• Shoes: Appropriate footwear is required.

• Pants, Shirts and Shorts: Must be worn and should be of appropriate size and length.

• Offensive clothing with vulgar or inappropriate language or graphics is prohibited.

Health & Safety

• Youth showing signs of illness will not be admitted. Staff will make the final decision regarding admittance to ensure the health and safety of all youth.

• Running, horseplay, pushing, shoving, public displays of affection, harmful/inappropriate language, and transportation devices (motorized and non-motorized) are not permitted. Repeated incidents (three or more) may lead to suspension, with the duration determined by facility management.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Teaching Kitchen

General

The teaching kitchen is available for registered participants in approved classes, programs, events and rentals. Unauthorized use is not permitted.

• Respect for other users is required; all areas must be cleaned after use, and equipment must be returned to its designated place.

• Food may not be left in the kitchen without prior approval; any unapproved food will be discarded. All stored food items in the fridge/freezer must be labeled and dated. 

• Bags, phones, and personal items are not permitted in food prep areas and must be stored in designated areas.

Attire

• Closed-toe, non-slip shoes are required. Sandals or open-toe footwear are not permitted.

• Hair restraints (such as hairnets or caps) and aprons are recommended.

• Jewelry on hands or wrists is prohibited to minimize contamination risks.

• Avoid baggy or loose clothing that may catch on equipment or cause hazards.

• Gloves and masks are encouraged during food preparation to promote hygiene and prevent contamination.

Equipment & Supplies

• Equipment is to be used solely for its intended purpose, and in accordance with operating instructions.

• Return all equipment to its designated storage location after use. Ensure that all items are cleaned and dry before storing.

• Sharp objects must be stored safely and handled with care.

• Equipment that appears to be damaged or malfunctioning should not be used.

• Equipment and supplies should not be removed from the teaching kitchen.

Cleanliness & Maintenance

• All surfaces, utensils and equipment must be cleaned after use.

• Dispose of trash appropriately.

• Use designated cleaning supplies and follow proper sanitation procedures.

• All food must be properly stored and labeled.

Health & Safety

• Proper handling of all equipment, small appliances and supplies is mandatory.

• Hands must be washed thoroughly before handling food and after handling raw meat, waste or using the restroom.

• Store food at safe temperatures to prevent contamination.

• Food preparation is not permitted for individuals experiencing illness or symptoms.

• Report injuries or accidents immediately to staff.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Teen Room

Age Requirement 

• Ages 13-19: Room use is permitted during open teen room hours.

General 

• All teens must scan their membership card or show their day pass before using the Teen Room and its amenities.

• A 30-minute total time limit is in place for all gaming equipment when patrons are waiting.

• Sitting or resting on countertops or tables is not permitted. Only designated seating may be used.

• Handle all equipment with care. Avoid throwing, dropping, or slamming items out of frustration or excitement.

• All tech must be used in a positive manner; content on computers, consoles and displays must be family-friendly.

• All equipment must be returned to staff after use. Failure to turn in equipment will result in the borrower remaining responsible for loss or damage to the equipment.

• Malfunctioning or broken equipment must be reported to facility staff. 

• Personal peripherals are permitted (excluding monitors and speakers); please notify staff before plugging in or connecting any personal devices.

• Staff are not responsible for personal belongings or items left unattended.

• Using cell phones to harass others, including taking photos/videos, sharing inappropriate content or any other malicious use, is prohibited.

• Food and beverages (except water) are not allowed in the teen room and must be consumed either on the patio or in the lobby.

• Water in reusable or plastic bottles is permitted, but it must be held by the patron and kept five feet away from electronic equipment at all times.

• Running, horseplay, pushing, shoving, public displays of affection, harmful/inappropriate language and transportation devices (motorized and non-motorized) are not permitted.

Attire

• Shoes: Appropriate footwear is required.

• Pants, Shirts, and Shorts: Must be worn and should be of appropriate size and length.

• Offensive clothing with vulgar or inappropriate language or graphics is prohibited.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors.

Walking Track

General 

• 10 laps = 1 mile

• Lane Usage:

  • Inside Lane: Walkers

  • Middle Lane: Runners

  • Outside Lane: Passing

• Use caution when entering and exiting the track.

• Track directions must be followed to ensure safety and convenience.

• Walkers/runners should pass on the outside.

• Announce to slower walkers or runners when passing to avoid confusion and collisions.

• For a smooth flow and track protection, a maximum of two individuals should walk side by side at any given time.

• Walking or jogging with strollers is permitted.

• Weight plates, dumbbells or other fitness equipment are not permitted on the walking track.

• Use adjacent areas for stretching; stretching on the track is prohibited.

• Shooting, throwing or tossing items into the gymnasium is prohibited.

• Loitering, spectating or stopping on the track is not permitted.

• Headphones or earbuds must be used with audio devices.

• Keep cell phone use on the walking track to a minimum: no calls, avoid distractions, respect others’ privacy and prioritize safety.

Attire

• Athletic shoes are required; no open-toed or open-back shoes. No track spikes.

• Shirts must be worn at all times.

The Town of Queen Creek has the authority to enforce facility rules and regulations. Patrons must follow the directions of staff and management. Rules and policies may be updated as necessary to maintain safety and a positive experience for all visitors. 

General Park Regulations

1. Trash must be placed in proper receptacles.
2. No glass containers.
3. No liquor allowed in parks, parking lots, retention basins, or washes.
4. Dogs must be on a leash at all times and must be cleaned up after.
5. No golfing allowed.
6. No advertising or solicitation of goods or services except by permit.
7. No motorized vehicles are allowed in parks, retention basins, or washes except on designated roadways.
8. No vandalism or removal of park retention basins or wash improvements, or natural resources.
9. No person shall discharge a firearm anywhere within Town limits except as allowed pursuant to state law.
10. For after-hours assistance with field, ramada, or room rentals please call the Park Ranger Hotline at 480-358-3770.

Violators will be prosecuted. Maximum fine of $2,500 and/or imprisonment up to 6 months.

Town of Queen Creek Public Park Regulations and Ordinances

Reservations Regulations

Ready to reserve a facility at the Library Recreation Annex or Queen Creek Recreation & Aquatic Center? Fill out our rental request form today!

*Reservation requests must be made no less than 14 business days prior to the reservation date. Final reservations must be made at least 5 business days in advance and meet the minimum rental time of two hours.

For additional questions, contact the Parks and Recreation office at (480) 358-3700.

Indoor Facility Regulations

1. Trash must be placed in proper receptacles. 
2. No glass containers.
3. No liquor allowed on Town property.
4. No advertising or solicitation of goods or services except by permit.
5. No person shall discharge a firearm anywhere within Town limits except as allowed pursuant to state law.
6. No food or beverages can be served in carpeted rooms.
7. For after-hours assistance with field, ramada, or room rentals please call the Park Ranger Hotline at 480-358-3770.

Violators will be prosecuted. Maximum fine of $2,500 and/or imprisonment up to 6 months.

Founders' Skate Park Regulations

1. Hours of operation: 8 a.m. to 9:30 p.m.  The Town of Queen Creek strictly enforces the hours of operation of this facility; it is unlawful for a person to remain in this skatepark after designated hours. 
2. WARNING: Skate at your own risk. 
3. This skate park is a non- supervised facility.
4. Absolutely no bicycles allowed inside the park.
5. Skating is a hazardous recreational activity.
6. Parental supervision is strongly recommended and encouraged for children under 12 years of age due to high potential of risk involving head and neck injuries (American Academy of Pediatrics).
7. Skateboarding requires a high degree and level of fitness. Any physical limitation or lack of physical fitness could result in serious injury or death while utilizing this facility. 
8. Both experienced and inexperienced skateboarders and scooters use this skate park. Serious injury may result from being hit by a skateboard, skater, bicycle, falling  or colliding. Use of this facility may result in death, paralysis, broken bones or other serious injury.
9. The Town of Queen Creek does not assume responsibility for injuries. Use this facility at your own risk. 
10. No littering or graffiti. 
11. No glass containers allowed in the skate park. Please put trash/recyclables in designated receptacles. 
12. No alcohol is permitted. 
13. Town staff may close the skate park to the public at any time and for any interval of time, either entirely or merely to certain uses, as the Town Staff shall find reasonably necessary. Failure to follow rules may result in removal from the park.
14. No personal ramps allowed into the skate park. 
15. No skating when surface is wet, raining, storms or during routine maintenance periods. 
16. Keep your skate park open by observing the following recommendations: 
    • The use of proactive safety equipment is strongly recommended. Exposure to broken bones, paralysis, or death can be reduced by wearing proper head gear, elbow pads, and knee pads.
    • Only rubber or nylon wheels are to be used on the skate park surface.
    • Be courteous to other skaters at all times. 
    • No food, drinks, gum, tobacco, loud music or profane language allowed in the skate park. 

Town of Queen Creek Public Lake Regulations

1. All Arizona Game and Fish Community Fishing Program Rules and Regulations must be followed, including licensing requirements and daily bag limits.

2. The lake is open daily during regular park hours.

3. All fishing must be done from the lake shore.

4. Fish may only be taken by pole or line.

5. Cleaning fish and discarding fish remains in a Town lake or within the confines of a Town park or facility is prohibited.

6. Dispose of all fishing line, bait, and hooks in proper trash receptacles located around the lake and park.

7. Do not feed any wildlife or leave any kind of food unattended in Town parks.

8. Do not release domestic or wild animals into a Town lake.

9. Do not harm or capture waterfowl or other wildlife.

10. Do not throw or discard any object or substance into the lake.

11. The following activities are prohibited at all times:

    1. Swimming, bathing, and wading,

    2. Voluntarily entering the water from the shoreline,

    3. Jumping or diving from any structures on or around the lake,

    4. Pet swimming,

    5. Operating or using any boat, raft, or other watercraft, including canoes and kayaks,

    6. Operating or using any raft, inner-tube, inflatable mattress, catamaran, sailboat, or any inflatable craft,

    7. Operating or using any remote controlled boat or watercraft. 

12. The Recreation Superintendent, or designee, shall interpret these regulations and
    may act in any case not specifically covered herein.

Daily Bag Limits:

• 4 catfish
• 4 trout
• 2 bass (13-inch minimum)
• 10 sunfish
• 1 white amur (30-inch minimum)

*Statewide limits apply to all other species.

Mansel Carter Oasis Park Tennis Court Regulations

1. Tennis play only. 
2. Proper footwear is required, non-marking soles. 
3. Dogs, smoking, wheeled vehicles of any kind, and food & drink other than water are prohibited. 
4. Limited reservations are available. Courts may be reserved at: QueenCreek.gov/FacilityRentals. 
5. Open play when not reserved; first come first served. 
6. Private instruction for pay is prohibited without approval from the Queen Creek Parks and Recreation Department. 
7. Town leagues and programs hold priority for court use. 
8. Tournaments, league and lesson programming, special events or maintenance may limit court space for the general public. 
9. Courts may be closed at any time due to safety or maintenance concerns. Please report any maintenance issues, such as cracks or hazards, to the appropriate authority. 
10. All other park rules apply. 

Mansel Carter Oasis Park Pump Track Regulations

1. Skate, bike, and ride at your own risk. 
2. Pump Track hours - 7 a.m. to 9:30 p.m. 
3. Use protective equipment (helment,pads, and wrist guards). 
4. Electric bikes, other power-driven mobility devices and motor vehicles are not allowed in Town parks, including sidewalks within the park.
5. Share the track - the park is open to both experienced and inexperienced users. 
6. Provice ample room for other riders; be respectful and encourange the sport. 
7. Pump Track is closed during inclement weather. 
8. Stay on the defined course; do not "free ride" off the course. 
9. Aggressive behavior and abusive, profane, or foul language are prohibited. 
10. Water only on the Pump Track - no other food or beverage allowed. 
11. Smoking, vaping, drugs and alcohol prohibited. 
12. Know your ability (or your child's ability) and skate/bike/ride accordingly. 
13. Use parks and park equipment at your own risk. The Town of Queen Creek is not responsible for personal injury or damages caused by users. 
14. Please play by the rules, have respect for all and enjoy the facility. 

Mansel Carter Oasis Skate Park Regulations

1. Hours of operation: 8 a.m. to 9:30 p.m. 
2. WARNING: Skate/ride at your own risk. 
3. This wheel-friendly park is a self-supervised facility.
4. Non-motorized bicycles, skateboards, skates, scooters, and rollerblades are welcome. All other uses are prohibited.
5. Skating, biking, roller-skating/blading and scootering are hazardous recreational activities. 
6. Parental supervision is strongly recommended and encouraged for children under 12 years of age due to high potential of risk involving head and neck injuries (American Academy of Pediatrics).
7. Skateboarding/riding requires a high degree and level of physical fitness. Any physical limitation or lack of physical fitness could result in serious injury or death while utilizing this facility. 
8. Both experienced and inexperienced skateboarders, rollerbladers, scooter riders and bikers use the wheel-friendly park. Serious injury may result from being hit by a skateboard, skater, bicycle, scooter or rider or by falling or colliding with others. Use of this facility may result in death, paralysis, broken bones or other serious injury. 
9. Be courteous to other park users at all times. 
10. Town of Queen Creek does not assume responsibility for injuries. Use this facility at your own risk. 
11. No glass containers allowed on or around the wheel-friendly park. Please put all trash in designated trash receptacles; failure to do so may result in closing of the park. 
12. The wheel-friendly park is part of a public park intended for family fun. Smoking, profanity and loud music are prohibited. 
13. Town Staff may close this area of the park at any interval of time, either entirely or merely to certain uses as necessary. 
14. The use of proactive safety equipment is strongly recommended. Exposure to broken bones, paralysis, or death can be reduced by wearing proper head gear, elbow pads, and knee pads.
15. No skating when surface is wet, there is rain, lightning or during routine park maintenance periods.
16. Only rubber or nylon wheels are to be used on the skate park surface.
17. No personal ramps allowed on or around the wheel-friendly park. 
18. Food, drinks and gum must be kept off the wheel-friendly park. 
19. No alcohol permitted. 

Town of Queen Creek Pickleball Court Regulations

1. Pickleball courts are to be used for pickleball play only.
2.  Athletic shoes with non-marking soles are required. Ensure shoes are dry and free from dirt.
3. All players come off of the court after a game and place their paddles back in the paddle holders, unless no one is waiting to play.
4. Court #8 is designated as an ADA court for use with wheelchair play which has priority. No player rotation is required on this court when utilized for ADA play.
5. Courts #17-24 are designated for reservations, leagues, clinics, and lessons. Scan the QR Code for additional information or to reserve courts. During all other times the courts are open to drop-in play.
6. The following are not permitted:
         1. Animals on the courts; except for service animals.
         2. Food, gum, or drink; except water.
         3. Glass Containers.
         4. Bicycles, skateboards, scooters, or other wheeled recreational devices.
         5. No Smoking.
         6. Water bottles only - no alcoholic beverages.
7. Private instruction for pay is prohibited without approval from the Queen Creek Parks and 8. Recreation Department.
8. Town leagues and programs hold priority for court use.
9. Tournaments, league and lesson programming, special events or maintenance may limit court space for the general public.
10. Courts may be closed at any time due to safety or maintenance concerns.  Please report any maintenance issues, such as cracks or hazards, to the appropriate authority.
11. All other Park Rules apply.

The Town prides itself in having safe parks and trails for you to enjoy. Here are a few safety tips to make your next visit an enjoyable one.

• Visit parks and trails with other people, avoid being alone in secluded areas, especially at night.
• Be aware of your surroundings at all times.
• Carry a cell phone.
• Tell someone where you are going and when you plan to be back.
• Vary your routine when visiting parks and using trails.
• Avoid wearing headphones while exercising. Being able to hear things around you will help you notice something you don’t see.
• Park in well lit areas and near other people if possible.
• Lock your vehicle and hide valuable items.

Please call the Park Ranger Hotline at 480-358-3770 if you see a safety concern or any suspicious activity. In the event of an emergency, dial 9-1-1.

• Are bounce house inflatables allowed at the parks?
  • Inflatables are allowed at certain ramadas and multi-purpose fields at Founders' and Desert Mountain Park with the presence of a reservation and appropriate insurance.

• Are bounce house inflatables with water attachments allowed at the parks?
  • No, bounce house inflatables with water attachments are not allowed at the Town of Queen Creek facilities.

• Who needs a fishing license?
  • Anyone over the age of 10 requires a license to fish at Mansel Carter Oasis Park and Frontier Family Park.

• Can I have a petting zoo for my party at the park?
  • Petting Zoos can be present at the equestrian lot at Desert Mountain Park with previous Town coordination.

• Can I have a propane tank at the park?
  • Propane tanks of up to 40 lbs. are permitted at the parks.

• Are there projectors in all of the indoor facilities?
  
  • A projector can be found in the Zane Grey Conference Room and the Queen Creek Recreation & Aquatic Center Ballroom.  

• How do I know if a ramada is reserved?
  • Each ramada is equipped with signage that includes the number/name of the ramada and a QR code that you can scan to see if the ramada is currently reserved as well as check future availability.

• Can I reserve the entire Founders' Park Splash Pad?
  • The entire Founders' Park Splash Pad is available for renting on non-holiday weekdays during March through May and August through October. Find more information here.

• Can I reserve the Mansel Carter Oasis Park Peninsula?
  • Rentals for the Mansel Carter Oasis Park Peninsula have a four-hour minimum requirement. Find more information on these reservations here.

For additional questions, contact the Parks and Recreation office at 480-358-3700.