9-1-1 and Dispatch 

Queen Creek currently partners with the Mesa Police Department Communications Center for 9-1-1 and dispatch services. 

RAVE Alert System - Emergency Alerts

The RAVE Alert system, powered by Smart911, is Arizona’s official emergency notification platform used by 9-1-1 centers to quickly share critical information with the public during emergencies. Residents can receive real-time alerts about situations such as severe weather, missing persons, evacuations, road closures, or other threats to public safety directly to their phone, email, or via voice message. These alerts are location-based, meaning they are tailored to the addresses you choose, such as your home, work, or a loved one’s location, so you receive timely and relevant information when it matters most.

Signing up is quick, free, and easy. By visiting the Smart911 registration page, you can create a secure account, enter important locations, and choose how you want to be notified. You can also customize the types of alerts you receive and update your information at any time. Opting in is important because emergency alerts are sent only to registered users, ensuring you receive potentially life-saving information during critical incidents. This system helps public safety agencies communicate faster and more effectively, giving you the information you need to make informed decisions and protect yourself and your family

How Does it Work

• QCPD initiates an alert request through the regional dispatch center (Mesa PD), which uses the RAVE Alert system to send notifications.
• Alerts are targeted using mapping technology to reach only those in a defined geographic area impacted by the incident.
• Messages can be sent simultaneously across multiple channels, including landline phones, registered mobile phones, text messages, email, and mobile app notifications.
• Residents who create a Smart911 profile can add multiple addresses and contact methods to ensure they receive alerts wherever they are.
• Users can customize their preferences to receive specific types of alerts, such as severe weather, public safety incidents, or community notifications.
• Alerts are delivered in real time and may include important instructions such as evacuate, shelter in place, or avoid a specific area.
• The system allows public safety agencies to send follow-up updates as an incident evolves, keeping residents informed with the latest information.
• If a resident has not opted in, they may not receive certain alerts, especially those sent to mobile phones or email addresses.
• For smaller, localized emergencies affecting specific neighborhoods, QCPD may still use direct methods such as door-to-door notifications or public address announcements.

Additional information is available through the Arizona Department of Administration 9-1-1 Program including FAQs and step-by-step registration instructions. Click here to visit their webpage. 

Sign Up Today!

Click here to sign up for Emergency Alerts