Whether draining your pool or backwashing the filter, the Town encourages you to use this excess water to irrigate your lawn and landscape. Property owners are responsible for keeping the water contained in their yards. Please do not allow your pool water to overflow your property into a neighbor's yard, the street, alleyway or other types of Town of Queen Creek right-of-way.

NOTE: Care must be taken when using pool water to irrigate lawns or landscape. Pool water contains higher levels of salt and chlorine than normal tap water. Check to ensure that the levels of chemicals in your pool water are safe for the types of plants and grass you plan on watering. Do not spray the water directly onto plant leaves and avoid over watering.

If you are draining your pool you may also use the clean-out on your home's sewer system. Sewer clean-outs can be located in several different locations depending on the age of the home. If you cannot locate the clean-out, or you are not sure what it is, consult a plumber or a home builder for its exact location.

WARNING: This process is only recommended for those homes connected to the Public Sewer System and is not recommended to homes that are connected to Septic Tank systems. Septic tanks are not designed to handle these types of flows. Emptying pool water into a septic tank could result in expensive repairs and damage.

To view a copy of the Town's Pool Draining Policy, please click here.

No. You may contact the Utility Services Department at 480-358-3450 for help in obtaining an estimate on how much it will cost to fill your pool.

On your bill, in the "Readings" section, locate the "Current" reading. That is the reading taken for your last billing cycle. Please note, the reading will be rounded down to 1,000 (e.g., if your meter reads 961,545 gallons, your bill would reflect 961,000 gallons).

Last year, as in previous years, Town of Queen Creek tap water met all U.S. Environmental Protection Agency (EPA) and state drinking water health standards. We are continually observant of past, present and future land uses in and around our area.

The Town implements all reasonable measures to vigilantly safeguard our water supplies including regular testing, and once again we are proud to report that our system has never violated a maximum contaminant level or any other water quality standard.

For more information, view the Town's Annual Water Quality Report.

Arizona summer heat coupled with monsoon rains provide ideal breeding conditions for mosquitoes. Maricopa County Health Department suggests the following: 

• Remove all standing water, which is the breeding ground for mosquitoes. Empty birdbaths and fountains, and dump and refresh livestock water at least twice a week.

• Check that all septic tanks are closed tightly. Make sure the clean-out plug or inspection hatch is not open even a crack.

• Livestock can pack the ground, reducing water absorption causing standing water. Gypsum can be added to soil to assist with softening ground. Rip or churn pastures once a year to improve absorption.

• Horse Owners - It's recommended, if your horses are not already vaccinated, you check with your veterinarian regarding this process. After initial vaccination, an annual booster is recommended.