Water Service Line Inspections

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The Environmental Protection Agency (EPA) initiated requirements under the revised Lead and Copper Rule. The rule requires municipalities to identify the water service pipe material connected to each home and business served in effort to identify and remove any lead service lines. The Town has verified 99.99% of the Town service line materials, all of which have been identified as non-lead. The remaining 0.0002 percent have not been identified due to accessibility issues. As such, the service line material at those properties is currently listed as unknown. Homes and businesses listed as unknown were mailed a notice.

It is unlikely that the remaining service lines are made of lead. However, the only way to verify this is through an inspection. If you received a letter, please contact us to

schedule a time for the Town to access the property with your representative to determine the service line materials. Call (480) 358-3459 or email waterquality@queencreekaz.gov.

Due to lead piping being banned in 1988, only water lines constructed prior to 1989, and that could not be verified through records, were inspected.

Water Service Line visual

Service Line Map

The following map is current as of Nov. 18, 2024 with 99.99% of the service lines in Queen Creek's water service area verified as non-lead. The remaining .007% are unknown and the Town is actively working to verify the material.

Service Line Map

Lead in Drinking Water

Exposure to lead in drinking water can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or worsen existing learning and behavior problems. The children of women who are exposed to lead before or during pregnancy can have increased risk of these negative health effects. Adults can have increased risks of
heart disease, high blood pressure, and kidney, or nervous system problems.

Steps to Reduce Exposure to Lead in Drinking Water

Filters - Using a filter certified to remove lead, can reduce lead in drinking water. Read and follow filter instructions to ensure proper use, installation, maintenance, and replacement frequencies to maintain filter effectiveness.
Aerators - Regularly remove and clean faucet screens (aerators). Sediment, debris, and lead particles could collect in aerators.
Use Cold Water - Do not use hot water from the tap for culinary purposes as lead dissolves more easily into hot water. Boiling water does not remove lead from water.
Run Water - Before drinking or cooking, flush your pipes. The longer water sits in the pipes, the longer the water should be flushed.

More Information on the Lead and Copper Rule Revision (LCRR)

The Environmental Protection Agency (EPA) has updated regulations regarding lead materials in drinking water systems across the nation. The Lead and Copper Rule Revision (LCRR) now requires that water systems identify and remove from their service area any lead or galvanized service lines previously connected to lead. A service line is the piping that moves water from the water main in the street through the water meter to the home or business to which it’s connected. There are more than 40,000 service connections in the Town’s water service area.

The Arizona Department of Environmental Quality (ADEQ) oversees implementation of the new LCRR for the state of Arizona. ADEQ is allowing the use of records to eliminate the need for physical inspections of certain service mains and the use of lead in water pipes was banned by the state of Arizona in 1988.

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